When Booking On Sabre:
1. You are required to select seats upon booking.
Unless the seat map is not available or the customer advises otherwise please select seats. If you are unable to, please place a note in preferences.
2. Please select you F1 key.
We are still receiving bookings where the F1 key was not clicked.
3. Please put notes on payment details.
Please ensure you place a note in customer comments on the method of payment used.
e.g. "points and cc for taxes" or " cc for taxes and points to purchased" or " cc for taxes"
4. Please put clear notes in preferences.
Some of you are leaving too long of a note while some are not putting a note at all.
Please advise if a booking was done in Classic, Flex, or otherwise.
Advise of Variables.
If a customer is using 2 accounts please put a note in each account and put the Membership IDs etc.
5. Processing Fees.
If a booking is done for 3 passengers on 1 PNR using 2 different TTPL accounts, only 1 processing fee of 175TTD/30USD is charged.
If booking 3 passengers and 2 passengers are booked using points and 1 to be paid via Prism Travel, that is 175TTD/30USD for the 2 passengers on points and a separate 120TTD/20USD for the passengers at Prism Travel.
6. TT exempt.
If ANY customer is departing from any other destination that is not POS or TAB on a ONE WAY trip the TT tax should be exempted. e.g. LAX-POS or LGW-POS etc.
If it were a round trip e.g. JFK-POS-JFK it would not be exempted. This is because the the TT tax is charged when there is a leg leaving out of POS. This will also apply to BBPL. JMPL, TCPL and BSPL customers travelling on roundtrips to and from POS or TAB. e.g. MBJ-POS-MBJ