What is a Travel Expense Credit?
Redemption Rates
| Currency | Value Per Point |
|---|---|
| USD | $0.015 |
| TTD | $0.099 |
Travel Expense Credits (TECs) are calculated using the variable redemption rate, not the fixed redemption rate.
Redemption Rules
- 90-day redemption period: The customer must request the redemption within 90 days of the travel transaction date.
- Partial redemptions: Customers may redeem points toward eligible purchases based on their available points and the applicable redemption increments. If the Travel Expense Credit does not cover the full purchase cost, the customer is responsible for paying the outstanding balance.
- Minimum payment requirement: A Travel Expense Credit does not count toward the minimum payment due. Customers must still pay at least the minimum payment shown on their credit card statement by the due date.
Example of Partial Redemption
If a customer’s travel purchase costs US$400 and their 20,000 ScotiaPoints are equivalent to a US$300 Travel Expense Credit, the customer may redeem their points for a US$300 credit toward the purchase.
The customer will be responsible for paying the remaining balance of US$100.
Example Redemption Values
The following table provides an example of how Travel Expense Credits are calculated for each territory using the applicable variable redemption rate.
| Country | USD Value | Multiplier | Local Currency Value | Points Required |
|---|---|---|---|---|
| Bahamas | US$150 | × 1.00 | $150 | 10,000 |
| Barbados | US$150 | × 2.00 | $300 | 10,000 |
| Jamaica | US$150 | × 148.00 | $22,200 | 10,000 |
| Turks and Caicos | US$150 | × 1.00 | $150 | 10,000 |
| Trinidad and Tobago | US$150 | × 6.60 | TT$990 | 10,000 |
Eligible Purchases
Travel Expense Credit may also be applied to eligible purchases such as:
- Seat upgrades
- Baggage purchases
- Fare-class upgrades
- Uber
- Ferries
- Bus transportation
- Tours
- Train tickets
- Bridge tolls
Redemption increments: Redemptions start at 10,000 points and must be made in additional increments of 10,000 points.
How Customers Can Redeem
Customers can request a Travel Expense Credit by either:
- Calling the telephone number provided in their Welcome Kit or printed on the back of their card.
- Emailing: aeroteam@aerorewards.net
Operating hours (local time):
- Monday–Friday: 8:00 a.m. – 6:00 p.m.
- Saturday: 9:00 a.m. – 1:00 p.m.