Please see the table below showing the different statuses you may see on a customer's account;
| 1 | Customer may Redeem: | |||
| 2 | Customer may Redeem (60Days only): | |||
| 3 | Customer may not Redeem: | |||
| 4 | Customer may not Redeem (Points Lost): | |||
| Code | Description | New Status | ||
| CLSB | Closed by Bank | 4 | Closed - Points Lost | |
| CLSC | Closed by Customer | 2 | Pending Closure | |
| CLSD | Closed | 4 | Closed - Points Lost | |
| CLSO | Closed - Chargeoff | 4 | Closed - Points Lost | |
| DELD | Marked for Deletion | 4 | Closed - Points Lost | |
| FRAU | Closed for Fraud | 4 | Closed - Points Lost | |
| JPPO | Judicial Process Post Chargeoff | 4 | Chargeoff - Points Lost | |
| JPPR | Judicial Process Pre Chargeoff | 4 | Chargeoff - Points Lost | |
| RESC | Restructured - Closed | 2 | Pending Closure | |
| SETC | Settled - Closed | 4 | Closed - Points Lost | |
| SOLI | Account to Request | 1 | Active | |
| NEW | New, Just Approved | 1 | Active | |
| TBLK | Triad Block | 1 | Active | |
| CAMB | Changing Issuer | 1 | Active | |
| CCLD | Pending to Close by Customer | 2 | Pending Closure | |
| PCLS | Pending to Close | 2 | Pending Closure | |
| PCLD | Pending to Close - Delinquent | 4 | Delinquent - Points Lost | |
| PCLF | Pending to Close - Chargeoff | 4 | Chargeoff - Points Lost | |
| RCLD | Pending to Close - Regulatory | 2 | Pending Closure | |
| REJA | Reject Incoming Transactions and Suppress Card Fees | 1 | Active | |
| REJC | Reject Incoming Transactions | 1 | Active | |
| CHOF | Chargeoff | 4 | Chargeoff - Points Lost | |
| CHFF | Chargeoff Final | 4 | Chargeoff - Points Lost | |
| BLCK | Blocked Status | 1 | Active | |
| ITEM | Inactive Temporary | 1 | Active | |
| NORM | Normal | 1 | Active | |
| DNBA | Do Not Bill Account | 1 | Active | |
| NOAU | No Authorization | 1 | Active | |
| REJF | Suppress Card Fees | 1 | Active | |
| RLMT | Reage LMT | 4 | Delinquent - Points Lost | |
| RESD | Restructured - Delinquent | 4 | Delinquent - Points Lost | |
| SGRA | Suppress All Gift Redemptions | 4 | Delinquent - Points Lost | |
| SGRE | Suppress Automatic Gift Redemptions | 4 | Delinquent - Points Lost | |
| SGRM | Suppress Manual Gift Redemptions | 4 | Delinquent - Points Lost | |
| REST | Restructured - Normal | 2 | Pending Closure | |
| TNRW | Triad Do Not Renew | 1 | Active | |
| WARN | Warning | 1 | Active | |
| WLMT | Waiver LMT | 4 | Delinquent - Points Lost | |
| DLQ1 | Delinquent 1 Cycle - 01-30 DPD | 1 | Active | |
| DLQ2 | Delinquent 2 Cycles - 31-60 DPD | 3 | Delinquent - No Redeem | |
| DLQ3 | Delinquent 3 Cycles - 61-90 DPD | 3 | Delinquent - No Redeem | |
| DLQ4 | Delinquent 4 Cycles - 91-120 DPD | 4 | Delinquent - Points Lost | |
| DLQ5 | Delinquent 5 Cycles - 121-150 DPD | 4 | Delinquent - Points Lost | |
| DLQ6 | Delinquent 6 Cycles - 151-180 DPD | 4 | Delinquent - Points Lost |
IF YOU DO NOT UNDERSTAND THE ABOVE TABLE AND NEED CLARIFICATION PLEASE CHECK WITH YOUR SUPERVISOR